A serene patio overlooking the lake adorned with comfortable chairs at Porta Hotel Del Lago

Best Rate Guarantee

Advantages of Direct Booking

Why Should You Book Directly With Us?

We always have more competitive rates that you will not find on any other website.

Interior of Cakchiquel Restaurant at Porta Hotel Del Lago
  • 2x1 breakfasts, you pay for one and two people have breakfast
  • A welcome cocktail per person, you can have it at check-in or choose from the options that are presented to you in our Xocomil Bar when presenting the voucher that will be delivered at the Reception
  • Early check in and late check out, subject to availability
  • Flexible cancellation policies; you can cancel up to 24 hours before arrival to avoid a penalty of 1 night
  • Book now and pay on arrival; the entire stay will be charged on the day of arrival at the hotel. If you wish, you can pay in advance; please contact us at recepcionlago@portahotels.com with your name and confirmation number and we will be more than happy to provide you with a different payment option
  • Best rate guarantee. You will always find the lowest rate on our website. Did you find it further down somewhere else? We honor it!
A woman relaxing in a hammock on a dock at sunset near Porta Hotel Del Lago

Restrictions Apply

If you find a better rate on any other website within 24 hours of booking, please let us know and we will match it.

This warranty does not apply in the following cases:

  • Screenshots that have been modified will not be accepted
  • Rates on "opaque" pages where the selected hotel is not known until the reservation is made
  • Package rates that include flights, car rental or other additional services
  • Non-public rates negotiated with corporations, travel agencies, groups and associations
  • Rates that are not offered publicly, such as: membership rate, prepaid rates, wholesale agencies, vouchers, e-vouchers, groups,
    or other negotiated rates
  • Reservations made 24 hours before check in
  • Rate disparity due to exchange
    rate fluctuation